Enterprise Intelligence Group
Why EIG brings business decisions and technology delivery together
EIG connects retail and CPG business requirements, technology selection and delivery through a practical approach to people, process, data and technology.
Enterprise Intelligence Group helps retailers, CPG businesses and distributors connect business decisions with the work required to implement them. Our consulting spans people, process, data and technology—from clarifying a requirement before investment to supporting adoption and reviewing the value delivered.
This article has been updated to reflect EIG’s broader consulting proposition. AI remains a specialist practice within that proposition.
Start with the decision, not the product
A retailer reviewing its assortment may need better analysis, a clearer category process or changes to its existing planning system. A business evaluating new software may first need agreement on what the software must accomplish. A programme approaching go-live may need stronger ownership, data validation and operational readiness.
These are different situations. They should not all lead to the same workshop or a predetermined technology recommendation.
EIG starts by understanding the decision, the people accountable for it, the available evidence and the constraints. That creates a basis for agreeing what to change—and what does not need changing.
People, process, data and technology
- People: clarify responsibilities, decision rights, capability and adoption needs.
- Process: examine how work happens, including exceptions, handovers and controls.
- Data: evaluate definitions, quality, ownership and the movement of information between systems.
- Technology: assess how existing or proposed tools support the requirements and operating model.
Together, these foundations connect a business objective to practical delivery. A software demonstration is useful, but it is not a substitute for agreed requirements, representative data and a credible implementation plan.
Independent analysis before expenditure
Our requirements and vendor-selection work can combine onsite discussions, in-person workshops and remote evaluation. The purpose is to make business and technical needs explicit, test assumptions and provide a defensible basis for comparing options.
Outputs are agreed for each engagement. They may include a requirements register, evaluation criteria, a documented comparison of vendor responses and a recommendation explaining the trade-offs. Any relevant commercial relationships should be disclosed as part of establishing the engagement’s independence.
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Delivery and value belong in the same conversation
Selecting a platform is one milestone. Data readiness, programme governance, testing, adoption and benefits ownership determine how an investment is put to work.
EIG supports these activities through scoped consulting engagements, working alongside internal teams and delivery partners. We agree the outputs, responsibilities and measures before work begins; we do not promise results that depend on untested assumptions or decisions outside the engagement.
Where AI fits
Generative AI and Agentic AI can form part of modernization when there is a suitable business need. Their use requires the same discipline: clear objectives, appropriate data, human accountability and a way to evaluate performance.
AI is part of EIG’s capability—not a prerequisite for working with us.
A global consulting partner
EIG’s proposition serves retail, CPG and distribution businesses internationally. Remote and onsite participation are agreed around the work, location and practical delivery requirements.
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