Enterprise Intelligence Group
Implementation support for SymphonyAI, RELEX and Blue Yonder retail platforms
Founder-led programme direction, project management, functional and technical consulting for SymphonyAI, RELEX and Blue Yonder retail and CPG implementations.
Platform Implementation Support
Founder-led programme direction, project management, functional and technical consulting for retail, CPG and distribution implementations.
Justyn Windsor, founder of Enterprise Intelligence Group, brings more than 20 years of enterprise software implementation and programme delivery across the USA, Europe and Asia. He leads client delivery teams himself, can bring additional consultants where they are needed, and cuts out the noise so every phase stays focused on the value and the outputs the business is paying for.
Retailers, CPG businesses and distributors can bring us in directly, and software vendors, system integrators and partners can bring us into their delivery teams. If you are buying, involve us early, before purchasing and contract decisions are final.
Why implementations go off track, and how we keep them focused
We understand what makes retail software implementations hard: data that is not ready, decisions nobody owns, integrations that surface late and scope that grows while the value case fades. Many projects go off track for exactly these reasons, not for lack of effort.
Focused on value and outputs
Every workstream is tied to an agreed business outcome and a defined output, so effort goes where it changes the result.
Cutting out the noise
We keep attention on the decisions, data and deliverables that move the programme forward, and that can save real time and budget.
A disciplined, output-led team
We run every programme with clear plans, named owners, managed risks and transparent status reporting, so problems surface while they are still cheap to fix.
Experienced in complex delivery
Data migration, integration, cutover and adoption are where most of the risk sits, and we plan for each of them from the start.
Who we work with
An implementation goes better when everyone around it works from one plan. We are glad to hear from anyone responsible for delivering an implementation.
Retailers, CPG businesses and distributors
Whether you are implementing, upgrading or recovering a project that has gone off track, we provide programme leadership and can bring hands-on consultants who work for you.
Software vendors
We can provide an experienced programme lead or consultant for a client implementation, working as part of your delivery team.
System integrators
We can add retail platform depth to your project team in an agreed role.
We can work alongside advisory firms and specialists who need retail platform delivery and data readiness depth on a shared client.
Start with a short conversation: tell us who you are, the platform and the stage your project has reached.
Platforms we support
We support implementations, upgrades and moves from on-premise to cloud, working alongside your team, your system integrator and the software vendor.
SymphonyAI Retail / CPG (formerly Symphony GOLD)
Core retail operations and supply chain, master data management (MDM) for items, locations, vendors and hierarchies, the vendor portal, and AI demand forecasting (DFAI).
RELEX Solutions
Retail and supply chain planning, with experience that began at Galleria RTS, acquired by RELEX Solutions in 2016.
Blue Yonder (formerly JDA Software)
Retail planning and supply chain solutions, with extensive experience from the JDA era onward.
The systems around them
ERP, WMS, OMS and planning tools connected through APIs, middleware and batch or event-based integration, with reporting in Power BI or Tableau.
The roles we provide
Justyn can take a role personally or lead a small team, so the programme gets the leadership and the hands-on expertise it needs.
Programme Director
Governance, steering and executive reporting; vendor and partner coordination; the transformation and organizational framework the programme needs; benefits and decision ownership.
Project Manager
Complex project plans, roles and responsibilities, risk and issue analysis, dependencies, cutover and go-live readiness.
Functional Consultant
Order management, replenishment and allocation; pricing and promotion; inventory lifecycle and forecasting; master data for items, locations, vendors and hierarchies; requirements, testing and acceptance.
Technical Consultant
Integration design across ERP, WMS, OMS and planning tools; data models and retail hierarchies; SQL-based validation; cloud platforms and modern data architecture; analytics and reporting.
Getting your data ready for agentic AI
Earned autonomy is how we approach agentic AI: agents receive additional responsibility only after validation, clear controls and measurable performance. That starts with the data they act on. Master data, pricing, promotion and forecasting are the cornerstones Justyn has built his career on, and we assess where each stands today and improve it before agents depend on it.
Items, locations, vendors, hierarchies and attributes must be complete, consistent and owned.
Test your master data readiness
Price rules, zones and approval paths should be documented and applied the same way every time.
See pricing and promotion consulting
Promotion history, mechanics and funding need recording cleanly enough to show what each event delivered.
Read about measuring promotion value
Sales history, events and overrides must be clean and explained, so a forecast can be trusted and challenged.
See forecasting and replenishment consulting
With the data ready, the next question is how much each agent should be trusted to do. See retail AI transformation and agent performance.
Led by Justyn Windsor, founder
- More than 20 years of enterprise software implementation and programme delivery.
- A career built on master data, pricing, promotion and forecasting, the cornerstones of retail planning and the foundations agentic AI depends on.
- Many years at SymphonyAI delivering its retail and CPG platforms; before that, Galleria RTS, acquired by RELEX Solutions in 2016; and extensive work with JDA, now Blue Yonder.
- Led multiple master data management (MDM) migrations globally, including moves from on-premise to cloud. References from live MDM customers are available on request.
- Builds the transformation and organizational framework an implementation needs to succeed: complex project plans, roles and responsibilities, and risk analysis.
- Background includes PRINCE2 and AgilePM qualifications, board-level reporting and hands-on delivery control.
- Clear communication with sponsors, business teams, vendors and integrators throughout the programme.
Meet Justyn and learn about EIG
Involve us before you buy
The decisions that shape an implementation are often made before it starts: what is in the statement of work, who owns data and integration, which environments are provided, how acceptance is judged and who fills each role. Justyn is available to support contract and commercial discussions, so these are agreed with the vendor or integrator before signature rather than discovered during delivery.
Selecting a platform as well? See technology selection, requirements and RFP support.
Ways to work with us
A defined role on your programme
Programme direction, project management, functional or technical consulting, on site or remote, with scope and availability agreed in advance.
A founder-led delivery team
Justyn leads the work and brings additional consultants for the roles your programme needs, each with responsibilities agreed in the statement of work.
Support before you sign
Help shaping the scope, responsibilities and acceptance terms with the vendor or integrator before purchasing and contract decisions are final.
Need programme leadership beyond one platform, or a review of a project that is no longer moving as intended? See implementation and programme delivery.
Frequently asked questions
Is Enterprise Intelligence Group a SymphonyAI, RELEX or Blue Yonder partner?
No. EIG is independent and is not affiliated with, endorsed by or a partner of these companies. We work alongside your team, your system integrator and the software vendor in a defined role.
Can EIG provide more than one consultant?
Yes. Justyn Windsor, the founder, leads client delivery teams and can bring additional consultants for programme, project, functional and technical roles, with each role agreed in the statement of work.
Do you support SymphonyAI master data management (MDM) and vendor portal implementations?
Yes. Justyn has led multiple MDM migrations globally, covering items, locations, vendors and hierarchies, including moves from on-premise to cloud. References from live MDM customers are available on request.
Can you help with DFAI, SymphonyAI's AI demand forecasting?
Yes. We support forecasting implementations alongside the vendor: data readiness, process and decision ownership, testing, adoption and the replenishment decisions that depend on the forecast.
Can you help a project that is already off track?
Yes. We start with a short review of the plan, the data and who owns each decision, agree the outputs the programme must still deliver, and rebuild the plan around them.
Do you work with software vendors and system integrators?
Yes. We can take a defined role within a vendor's or system integrator's delivery team, or work on the client side. The role, responsibilities and reporting line are agreed in the statement of work for each engagement, so it is always clear who we work for.
How do you help prepare for agentic AI?
We assess how ready your master data, pricing, promotion and forecasting are for the agents that will depend on them, and fix the gaps in order of business impact. Under earned autonomy, an agent's authority then grows only as its measured results justify it.
When should we involve EIG?
Ideally before purchasing and contract decisions are final. Justyn is available to support contract discussions so that scope, data and integration responsibilities, environments and acceptance criteria are agreed before implementation starts.
Do you work on site?
Yes. We work on site or remotely, as agreed for each engagement, and Justyn has delivered for clients across the USA, Europe and Asia.
Discuss the implementation in front of you
Tell us the platform, the project stage and the roles you need. We will establish fit and agree a practical next step.
SymphonyAI, Symphony GOLD, DFAI, RELEX Solutions, Galleria RTS, JDA and Blue Yonder are names or trademarks of their respective owners. Enterprise Intelligence Group is independent and is not affiliated with, endorsed by or a partner of these companies. Product and company names are used only to describe experience.
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